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buybuygolfballs

FAQ

Find clear answers to common questions about buying and selling golf balls.


Buy Buy Golf Balls collects, cleans, and refurbishes lost golf balls found on courses. These balls are carefully inspected, graded, and resold at affordable prices, giving golfers high-quality balls without premium costs.


The company began when Kelly discovered a passion for “ball hawking” after finding dozens of lost golf balls while practicing at the Bayou Club in Seminole, Florida. What started as a hobby turned into a business built on recovering and reusing abandoned golf balls.


All balls are pre-owned but professionally cleaned, restored, and graded to ensure excellent quality. Many balls look and perform just like new after the refurbishing process.


Yes. Every ball goes through a strict inspection and grading process. Only balls that meet quality standards are sold, ensuring players get great performance at a lower price.


We recover lost balls directly from golf courses, mainly during off-hours or with permission. Our team “ball hawks” areas where golfers often lose balls—woods, water edges, or rough patches.

We generally ship within 24 hours. As a family, we sometimes travel for the holidays, but we always have someone available to ship an order within 48 hours after any holiday.

You will receive an email from our Shopify platform confirming your order, and another email once the order is packed and on its way to you.

95% of our orders ship via USPS, so please make sure the address you provide is one that the Post Office recognizes and delivers to.

At BBGB, we stand behind all of our golf balls. If for any reason you don't like the golf balls you receive, email us a picture of the balls that don’t meet your expectations and we will replace them at no cost to you—no questions asked.